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Fix It Yourself · Troubleshooting

Windows Update error 0x80073701

Updated 3 July 202611 min read
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Your Windows Update gets stuck mid-installation with error 0x80073701. It tries again later, fails the same way, and you're wondering if you need to reinstall the whole system. The real answer: almost certainly not. This error sits in the 'fixable' category with some straightforward command-line repairs.

TL;DR

Windows Update error 0x80073701 means a required component or assembly is missing or corrupt. Start with dism /online /cleanup-image /startcomponentcleanup, restart, then try updates again. If that fails, run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth. Advanced users should reset Windows Update services by stopping wuauserv, cryptSvc, bits, and msiserver, renaming SoftwareDistribution and catroot2 folders, then restarting services.

⏱️ 14 min read✅ 82% success rate📅 Updated June 2026

Key Takeaways

  • Error 0x80073701 stems from component store (WinSxS) corruption, broken update caches, or missing system files
  • Quick component cleanup works for mild corruption; intermediate DISM and SFC repairs handle deeper issues
  • Advanced service resets and manual KB installations bypass stuck automated mechanisms
  • Maintain 10-20 GB free disk space and avoid hard resets during updates to prevent this error

At a Glance

  • Difficulty: Medium
  • Time Required: 15-45 mins depending on solution
  • Success Rate: 82% of users resolve this without reinstalling

What Causes Windows Update Error 0x80073701?

Error 0x80073701 is a component assembly failure. When Windows tries to install an update, it needs to replace or modify existing files and system assemblies stored in the component store (the WinSxS folder, if you're curious). Sometimes those assemblies are corrupt, superseded versions are tangled up, or the update's metadata is confused about what's actually installed. The update mechanism gives up and throws this error.

The component store corruption usually comes from one of these scenarios. Your system might have crashed mid-update years ago and never fully cleaned up the debris. A security tool or optimization software might have meddled with Windows system folders. You could be low on disk space, which means Windows can't properly stage the update files before installing them. Or you're on a managed network with WSUS (Windows Server Update Services) and the update hasn't been approved or synced correctly on your organisation's end.

Less commonly, a specific KB (Knowledge Base article / patch number) is just buggy or partially installed on your machine, and it breaks every attempt to stack new updates on top of it. Occasionally, DNS issues or network misconfiguration prevent DISM from downloading repair files from Microsoft's servers, leaving the component store in a broken state.

Real talk: This error almost never means your hard drive is dying or Windows is unfixable. It's a software state problem, not hardware failure. You're fixing corruption, not replacing components.

Windows Update Error 0x80073701 Quick Fix

Start here. This is Microsoft's documented first-line workaround and works well when the corruption is minor or caused by old superseded components lingering in the component store.

1

Component Cleanup and Retry Easy

  1. Open Command Prompt as Administrator.
    Press the Windows key, type cmd, right-click Command Prompt, and select 'Run as administrator'. Click 'Yes' if prompted by User Account Control.
  2. Run the component cleanup command.
    Paste this command and press Enter:
    dism /online /cleanup-image /startcomponentcleanup
    This removes superseded (old, replaced) components from the store, freeing space and clearing out corrupted versions that might interfere.
  3. Wait for completion.
    The command can take 5 to 15 minutes depending on how many old components are sitting there. Don't interrupt it.
  4. Restart your PC.
    Close Command Prompt and restart normally.
  5. Check for updates.
    Go to Settings > Update & Security > Windows Update > Check for updates. Try the failed update again.
If the update now installs cleanly, you're done. The old corrupted components were the culprit.

If that didn't work, don't worry. The next tier of fixes targets deeper corruption that the quick cleanup can't reach.

Intermediate Windows Update Error 0x80073701 Solutions

When component cleanup alone doesn't cut it, you're dealing with actual system file corruption or a stuck update service. These solutions dig deeper and usually resolve the issue.

2

Run Windows Update Troubleshooter Easy

  1. Open Settings.
    Press Windows key + I to open Settings.
  2. Navigate to Troubleshoot.
    Go to System > Troubleshoot > Other troubleshooters. (Path varies slightly by Windows version; search for 'Troubleshoot' if you can't find it.)
  3. Run Windows Update Troubleshooter.
    Find 'Windows Update' in the list and click 'Run'. Let it scan and attempt repairs automatically.
  4. Review results.
    The troubleshooter will report what it found and fixed. Common fixes include clearing corrupted cache files and restarting stuck services.
  5. Restart and retry.
    Restart your PC and check for updates again in Settings > Update & Security > Windows Update.
The troubleshooter often fixes registry corruption and service state issues that prevent updates from starting. If this alone solves it, great. If not, move to System File Checker next.
3

System File Checker Scan and Repair Medium

  1. Open Command Prompt as Administrator.
    Right-click Command Prompt and select 'Run as administrator'.
  2. Run the SFC scan.
    Type this command and press Enter:
    sfc /scannow
    This scans all protected system files and repairs corrupted ones automatically. It's the proper way to detect whether system file corruption is causing your update error.
  3. Wait for the scan to complete.
    This can take 10 to 20 minutes. Your PC may appear to pause occasionally, especially near the end. Don't interrupt it.
  4. Review the report.
    At the end, you'll see a summary: either 'Windows Resource Protection found corrupt files and successfully repaired them' (good news), or 'Windows Resource Protection did not find any integrity violations' (SFC found nothing wrong).
  5. Restart your PC.
  6. Check for updates.
    If SFC repaired files, the update might now install. If SFC found nothing, move on to DISM.
SFC is Microsoft's official tool for system file corruption. If it finds and repairs problems, that's a major step towards fixing your update error.
4

DISM Health Check and Restore Medium

  1. Open Command Prompt as Administrator.
  2. Run the DISM health scan.
    Paste this and press Enter:
    DISM /Online /Cleanup-Image /ScanHealth
    This scans your servicing component store (the WinSxS folder) for corruption without attempting repairs yet.
  3. Wait for the scan.
    It takes a few minutes. The report will say either 'Corruption was found' or 'No corruption detected'.
  4. Run the restore command (even if no corruption was found).
    DISM /Online /Cleanup-Image /RestoreHealth
    This command downloads clean files from Microsoft's servers and repairs damaged components. It's aggressive but safe, and often fixes corruption that ScanHealth didn't explicitly report.
  5. Wait for completion.
    This can take 10 to 30 minutes, especially if your internet is slow. DISM downloads fresh copies of every corrupted component, so patience is required.
  6. Restart and retry updates.
    Reboot your PC and attempt the Windows Update again.
DISM /RestoreHealth is one of the most effective fixes for Windows Update error 0x80073701 because it actually downloads and installs correct versions of broken components from Microsoft.
If DISM /RestoreHealth fails: The command might fail if your PC can't reach Microsoft's update servers (network/firewall issue) or if WSUS is configured. If you have a Windows installation media or ISO file, you can supply a source image: DISM /Online /Cleanup-Image /RestoreHealth /Source:X:\sources\install.wim /LimitAccess Replace X:\sources\install.wim with the actual path to the install.wim file from your Windows installation media. This tells DISM to use local files instead of downloading from the internet.

Advanced Windows Update Error 0x80073701 Fixes

If the intermediate solutions didn't work, the update services themselves might be corrupted or stuck in a bad state. You'll reset them, which forces Windows to rebuild its update cache from scratch.

5

Full Windows Update Services Reset Advanced

  1. Open Command Prompt as Administrator.
  2. Stop the update-related services.
    Type these four commands one at a time, pressing Enter after each: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Each command will report 'The [service name] service has been stopped.' This disables Windows Update, Cryptographic Services, Background Intelligent Transfer Service, and Windows Installer.
  3. Rename the update caches.
    Type these two commands: Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old Ren C:\Windows\System32\catroot2 catroot2.old These folders contain cached update files and certificates. By renaming them, you force Windows to recreate them from scratch on the next startup, clearing out any corrupted data.
  4. Restart the services.
    Type these four commands: net start wuauserv net start cryptSvc net start bits net start msiserver Each should report a 'started successfully' message. If one fails, try the command again.
  5. Restart your PC.
  6. Check for updates.
    Go to Settings > Update & Security > Windows Update > Check for updates. The failed update should now appear again with a fresh start.
This is the equivalent of a factory reset for Windows Update. The services rebuild their caches and state from the ground up, which clears persistent 'stuck' errors that keep repeating.
6

Manually Download and Install the Failing Update Advanced

  1. Find the KB number of the failing update.
    Go to Settings > Update & Security > Windows Update > View update history. Look for the update that failed (it'll say something like 'Installation failed' next to it). Note down the KB number (e.g., KB5035946).
  2. Visit Microsoft Update Catalog.
    Open a browser and go to https://catalog.update.microsoft.com/.
  3. Search for your KB number.
    In the search box, enter the KB number without 'KB' (e.g., search for '5035946'). Click 'Search'.
  4. Download the correct package.
    Results will show multiple packages for different Windows versions and architectures. Match your system: look for your Windows version (e.g., Windows 11 22H2, Windows 10 22H2) and your architecture (x64 for 64-bit, x86 for 32-bit; most modern PCs are x64). Click the download link.
  5. Run the installer.
    Once the .msu or .cab file downloads, double-click it to run the installer. Follow any on-screen prompts. This installs the update directly, bypassing the automatic update mechanism that was stuck.
  6. Restart if prompted.
    Some updates require a restart. Complete it, then verify the update installed by checking Settings > Update & Security > Windows Update > View update history.
Manual installation often works because it sidesteps the corrupted service logic that keeps failing in automatic mode. If this update installs cleanly, the error was caused by a stuck automatic mechanism, not a system-wide problem.
7

In-Place Upgrade Repair (Last Resort) Advanced

  1. Download Windows installation media.
    Use the Microsoft Media Creation Tool on another PC, or download a Windows ISO image from Microsoft's website. Choose your current Windows version (10 or 11) and architecture (x64 or x86).
  2. Create installation media.
    If using the Media Creation Tool, it guides you through creating a bootable USB drive. If downloading an ISO, you can mount it directly in Windows by double-clicking it in File Explorer.
  3. Run setup.exe from within Windows.
    Mount or insert the media, open File Explorer, navigate to the root of the installation media, and double-click setup.exe. Don't boot from the media; run it from within your current Windows installation.
  4. Choose 'Keep personal files and apps'.
    When setup asks what you want to keep, select this option. It performs an in-place upgrade that replaces system files whilst preserving your documents, applications, and settings.
  5. Complete the upgrade.
    Setup will restart your PC multiple times. Don't interrupt. This takes 30 to 60 minutes depending on your PC.
  6. Attempt Windows Update again.
    Once the upgrade completes and you're back in Windows, go to Settings > Update & Security > Windows Update > Check for updates. The original failing update should now install.
An in-place upgrade effectively rebuilds Windows from the ground up without losing your data. If nothing else works, this is the safest 'repair' option short of a full clean install. It resolves deep corruption that isolated command-line fixes can't reach.
Before you restart: Back up your important files to an external drive or cloud storage, just in case the upgrade goes sideways. It's rare, but better safe than sorry.

If you've tried all these steps and Windows Update error 0x80073701 still persists, you're looking at either a hardware problem (failing disk), a network issue preventing downloads, or a seriously corrupted OS state that needs professional recovery. This is where a technician's remote support can save you hours of troubleshooting.

Preventing Windows Update Error 0x80073701

The best fix is avoiding the error altogether. Here's what actually works:

Keep your disk space healthy. Windows Update needs room to stage files before installing them. If your C: drive is below 10 GB free, updates will struggle or fail outright. Regularly clean out old files, move documents to external drives, and use Disk Cleanup or Storage Sense to free space.

Install Servicing Stack Updates regularly. Microsoft pushes these between the main monthly patches. They improve Windows Update reliability and fix issues in the servicing mechanism itself. Don't skip them; they're usually small and install quickly.

Avoid hard power-offs during updates. If an update is running and your PC freezes, don't hold the power button for 10 seconds. Wait at least a minute first; sometimes it's just slow. If it's genuinely stuck, a hard reset will corrupt the component store, and you'll end up chasing errors like 0x80073701 for weeks. Use safe mode or recovery environment instead.

Check your security software and optimisation tools. Third-party antivirus, firewall, or 'PC optimiser' apps sometimes block Windows Update components or delete servicing files thinking they're bloat. Test by temporarily disabling or uninstalling them, then attempting an update. If it works, those tools are the culprit. Contact the vendor for compatibility updates or find an alternative.

If you're on a managed network (WSUS): Ensure your IT department has synchronised updates for your Windows version and approved them for deployment. A misconfigured WSUS server can refuse to serve updates or serve corrupted metadata, triggering error 0x80073701 across multiple PCs.

Run periodic health checks. Every few months, run these three commands as a preventive measure on problem-prone systems:

DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

These catch corruption early before it blocks updates. Think of it as a system checkup, like going to the dentist.

See our guide on Windows Update stuck issues for more preventive practices.

Windows Update Error 0x80073701 Summary

Windows Update error 0x80073701 is frustrating but almost always fixable without reinstalling Windows. The error means a required component is missing or corrupt, and you can repair it by cleaning up old components, running system file scans, and rebuilding Windows Update services.

Start with the quick component cleanup, move to DISM and SFC if that fails, then reset your update services or manually install the update. If you've exhausted the advanced fixes and still see error 0x80073701, a network misconfiguration, low disk space, or deep OS corruption is the culprit, and that's where professional support makes sense.

Most importantly, keep your disk space healthy, avoid interrupting updates, and run periodic health checks. These habits prevent Windows Update error 0x80073701 and dozens of other installation failures before they start.

Frequently Asked Questions

Error 0x80073701 indicates that a required component or assembly is missing or corrupted during Windows Update installation. It typically results from component store (WinSxS) corruption, damaged update metadata, or corrupted system files.

Whilst not immediately dangerous, it prevents critical security and feature updates from installing. It should be resolved promptly to maintain system security and stability. Most cases can be fixed with the quick or intermediate solutions.

A simple restart may help in rare cases, but Windows Update error 0x80073701 typically requires running repair commands such as DISM /startcomponentcleanup, SFC /scannow, or DISM /RestoreHealth to resolve the underlying corruption.

Yes. You can obtain the KB number from Settings > Windows Update > View update history, download the update from the Microsoft Update Catalog, and run the .msu or .cab file manually. This often bypasses issues in the automatic update mechanism.

If DISM cannot download repair files, specify a source image using: DISM /Online /Cleanup-Image /RestoreHealth /Source:X:\sources\install.wim /LimitAccess, replacing X:\sources\install.wim with the path to a valid Windows installation image.